Dear Customer,Welcome to mSpy support service desk!

Please submit your request via Ticket and we will get back to you as soon as possible

Follow

Uninstallation of mSpy on Android Devices

In order to remove mSpy from the target device please go to Settings -> Security -> Device administrators:

(for Samsung: Settings -> Lockscreen &Security -> Other security settings -> Device administrators - disable 'Update service'.)
(for Huawei: Settings -> Advanced settings -> Security -> Device Administrators - > disable/turn OFF 'Update Service')
(for Xiaomi: Settings -> Additional settings -> Privacy -> Device Administrators - > disable/turn OFF 'Update Service'

Go back to Settings -> Apps/Application manager -> find and uninstall 'Update service'.

The mSpy app is now uninstalled on the target phone. Now login to your mSpy account -> go to the tab called Device management (the last tab in the left-hand side list) and hit the red button 'Re-install'. This button will unlink the target phone from your mSpy account.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk