There's a list of possible reasons why screenrecorder might stop working:
- the target device was restarted recently (it could have been turned off by the owner or the battery ran out)
- poor connection /no WiFi, as photos are quite heavy to upload, especially considering the fact that screenrecorder only transfers logs when there are 60 screenshots made in the used application.
- social media were not used by the owner of the device
Please make sure that you have granted all the needed access to the screenrecorder and turned it on during the installation.
To make sure that screenrecorder was actually turned on during the installation, please swipe down on the screen to check if there is a screenrecorder icon at the top
Also, please check if screenrecorder was not turned off manually (the icon should be blue if it's turned off).
In case the installation was performed in accordance with the instructions mentioned above - please wait for 24 hours for the screenrecorder to be updated. In case some of the reasons do apply and you do not see the icon at the top of the screen - please follow this guide to re-install mSpy properly.
Comments
7 comments
My screen recorder stopped updating. I'm on Android. I used to work at first, but just stopped. Any help would be appreciated.
Following...same I already uninstalled and reinstalled app and it did the same thing. Only worked for a day and the stopped updating
same for me too, everything else works fine. screen recorder stopped after 3 days.
Exact same issue, worked fine for day or two - then stopped updating. Reinstalled multiple times - same story. Please fix this guys...
Screen Recorder not working. Uninstalled, reinstalled about 5 times! Delinked as well and reset up. Still not working!
So I've narrowed it down - the screen recorder service stops after a couple of days. It also stop when the phone is powered down and then started again - I've looked in the developer options when I installed it without restarting/powered down. You can see the screen recorder service, once you restart/power down and then back up the screen recorder service no longer runs. This is true even if you leave it alone for a couple of days. Reinstalling does not fix the issue! If I figure something out I will update for everyone. I have couple of ideas - although might take some time to figure out...
Me pasó exactamente lo mismo, instalé y funcionó bien por dos días, luego tuve que reinstalar y ahora no funcionó y me dicen que tengo que volver a reinstalar. No se puede reinstalar todos los días, tiene que haber una solución definitiva
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