There's a list of possible reasons why Screenrecorder might stop working:
- the target device was restarted recently (it could have been turned off by the owner or the battery ran out)
- poor connection/no Wi-Fi, as photos are quite heavy to upload, especially because Screenrecorder only transfers data when there are 60 screenshots made in the specified application.
- the owner of the device simply hasn’t used any social media apps yet.
To figure out what caused the issue, please first make sure that you have granted all the needed permissions to Screenrecorder.
Then double check that you enabled it during the installation (swipe down on the screen to see if there is a Screenrecorder icon at the top).
Please also check if Screenrecorder was not disabled manually (the icon should be blue if it's turned off).
If the installation was done according to the requirements, please wait 24 hours for the Screenrecorder to be updated. If, for some reason, you still can’t see the icon at the top of the screen, please follow this guide to re-install mSpy.