Use the Search feature to find the Cydia app and open it. If the Cydia app is not opening, it means that the iPhone is no longer jailbroken. Follow this guide to jailbreak it again or contact our customer support. Once the device is jailbroken, re-install mSpy.
1. Go to your mSpy account.
2. Tap the three dots in the top-right corner > Device Management
3. Click Unlink device > click Unlink Device again > enter your account password and click Unlink device one more time.
4. You will be transferred to the Installation Wizard. Select iPhone > select mSpy for jailbroken iPhones > follow the instructions to install mSpy again.