Verifying and Granting Permissions in mSpy Android App

We've introduced a new feature to enhance your experience by ensuring all necessary permissions are granted for the proper functioning of the app. In case of missing permissions, you'll receive a notification in your dashboard. This guide will walk you through the process of verifying and granting permissions to guarantee seamless monitoring.

There are two types of permissions that need to be granted for the app to function smoothly:

Permission for "Appear on Top" function

1. Log in to your mSpy account and access the dashboard.
2. If any permissions are missing, you'll see a notification prompting you to verify and grant necessary permission

Granting Permissions:

To grant permissions, take the target device you are monitoring and follow these steps:

1. 1. Call the number 654321
   2. A new window will open
   3. Locate and enable the mSpy Update Service app

In case you face issues with dialling the verification number for permission setup, make sure Accessibility permission is enabled. Consult this quick guide for detailed instructions on enabling it.

Note! If all permissions have been granted, please wait for 1-3 hours for the system to configure settings. After this period, check your mSpy account. The notification about missing permissions should no longer be visible.

Troubleshooting Tips:

• Ensure the target device is reachable and has an active internet connection.
• Double-check that you're calling the correct number (654321).
• If issues persist, contact our support team for assistance.

Verifying Other Permissions:

1. Log in to your mSpy account and access the dashboard.
2. If any permissions are missing, you will receive a notification instructing you to verify and grant the necessary permissions.

Checking for Missing Permissions:

     1. To grant permissions, take the target device you are monitoring.

     2. Call the number 123456.

Granting Permissions::

      Shortly after, you'll receive a window indicating which permissions are not granted.

      1. To activate a permission, click the toggle switch next to its name, or select the Provide All button.

      2. Verify the changes to ensure the necessary permissions are granted

In case you face issues with dialling the verification number for permission setup, make sure Accessibility permission is enabled. Consult this quick guide for detailed instructions on enabling it.

Note! If all permissions have been granted, please wait for 1-3 hours for the system to configure settings. After this period, check your mSpy account. The notification about missing permissions should no longer be visible.

Troubleshooting Tips:

• Ensure the target device is reachable and has an active internet connection.
• Double-check that you're calling the correct number (123456).
• If issues persist, contact our support team for assistance.