First of all, you need to make sure mSpy is installed on the phone you want to monitor. If it is not, please follow this guide.
Once mSpy is installed, there are three ways you can monitor social media apps on your kid’s Android phone:
WhatsApp, Snapchat, Facebook Messenger, and Instagram are basic social media apps, and these apps can be monitored (outgoing and incoming messages) without Screenrecorder and root by:
• Using the Screenrecorder feature
• Using the Keylogger feature
• Rooting the monitored phone
Monitoring the non-default applications such as Viber, Skype, Line, and Telegram can be activated on the Android-based target phone in case it is ROOTED. It also allows you to take advantage of many useful options in your Control Panel. The rooting procedure is unique for each phone model/OS version. We can also help you root the target device remotely through our mAssistance service. It is possible to use Mspy on non-rooted devices as well.
WhatsApp, Snapchat, Facebook Messenger, and Instagram
Full WhatsApp, Snapchat, Facebook Messenger, and Instagram monitoring is our Beta solution that allows full monitoring of these Social apps without the need to root your child's device or use Screenrecorder. Note it can monitor text messages (incoming and outgoing), but no images, call logs, or other details.
If you don't see updates in these tabs, make sure Keylogger is enabled on the monitored phone. Keylogger needs to be turned on for social media monitoring to work. If it's already ON, turn it OFF and ON again. Check the guide on how to do it here.
Note, it may take a few hours (up to 3 hours) to refresh the connection. Please wait and check your account later. You will be able to see messages that were read by the user after you do this action.
Keylogger captures all the keystrokes on the phone you are monitoring. Basically, you can see everything your kid types on the phone in any application, including WhatsApp, Facebook Messenger, Snapchat, and others.
You can hit the All Keylogger drop-down menu in the top-left corner to select the app you want to see the Keylogger information for.
If you don’t see any information there, please check this guide to set up Keylogger.
Keylogger does not require the phone to be rooted. You just need to install mSpy on it.
Screenrecorder takes periodic screenshots when your kid opens one of the following apps: Whatsapp, Snapchat, Instagram, Facebook Messenger, Telegram, Skype. To see the screenshots, jog in to your mSpy account and go to the Screenrecorder tab.
If you don’t see any information there, please check this guide on setting up Screenrecorder.
When the phone is rooted, you can see incoming and outgoing messages from social media apps, as shown below.
If you want to root the monitored phone, please check this article.